Digital Product Design

It was a highly collaborative process. They took the time to become well-versed in the intricacies of our business, and instead of big reveals at set milestones, we were in constant communication throughout the process. That enabled us to experiment with a wide variety of ideas and to incorporate findings quickly.

Yosuke Hall

Co-Founder

Carma

UntilNow combines strategy, research, and design to create experiences that feel effortless and perform powerfully. From early discovery to usability testing, we help brands design products that engage users and scale with success.

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What we offer

Our Digital Product Design Services

Our process combines strategic thinking and practical design execution to create high-performing, user-centred digital products.

Product Discovery

Define your vision and identify opportunities through user insights, competitor analysis, and data-driven research.

Journey Mapping

Visualise the entire customer experience to uncover friction points and improve user flow.

Information Architecture

Structure digital products for clarity, navigation ease, and long-term scalability.

Product Prototyping

Bring ideas to life quickly with interactive prototypes that allow for testing, feedback, and iteration before full development.

Usability Testing

Validate design effectiveness through real-world testing to refine usability, accessibility, and engagement.

MVP Design

Transform concepts into functional, high-impact minimum viable products ready for development and early market validation.

Start where your problem is

Browse what we do, from product discovery and UX/UI through to brand, design systems and build.

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Product Consulting

Great products need product thinking at every stage. We provide senior product consulting across strategy, roadmapping, and design, embedded into your team when you need experienced product judgment without a full time hire.

UX Enhancements and Iteration

Great products get better through steady iteration. We provide ongoing UX enhancement work on retainer, refining flows, improving accessibility, and shipping small changes that compound into meaningful lift over time.

Product Design Audit

Product experience friction shows up in the data long before users complain. We audit product UX, UI, and design system adherence, delivering prioritised findings that connect experience issues to conversion, retention, and engagement outcomes.

How do we do it?

Benefits of Digital Product Design Services

We help you design with confidence and purpose, ensuring every pixel and decision supports business outcomes.

Align strategy and design

Bridge the gap between business goals and user needs with evidence-led design thinking.

Validate before you build

Test early to reduce risk, accelerate development, and enhance return on investment.

Deliver scalable, seamless products

Create systems that perform across devices, grow with your audience, and maintain design consistency.

Collaborative partnership

We work alongside your team, turning insights into design solutions that deliver measurable impact.

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Results

videos

unique videos

4.5

stars

Apple App Store rating

4.8

stars

star rating from over 31,000 reviews

weeks

From brief to live site

250

new customers in the first 6 months

60% growth in e-commerce in 3 years

Testimonial

In their words

see all testimonials

As our principal product design partner, UntilNow have helped drive our greatest period of growth.

Tom Gallop

Head of Product Experience

Spriggy

Work

Digital Product Design Services

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Works

Carma

Launching a $101M startup brand and e-commerce platform from scratch

Works

Found

Helping tradies find concrete in under two minutes

Works

Spriggy

Digital Product Design for Australia's #1 Kids' Money App

Our process

Our Product Design Process

Every product moves through the same disciplined stages — from understanding the problem to a tested, buildable product — so you always know where the work stands and what's been decided.

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Discovery

We align on the problem worth solving: business goals, technical constraints, and what version one actually needs to do. Scope gets honest here, before it gets expensive.

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Research

User interviews, workflow observation, and analytics replace assumptions with evidence. A focused research sprint surfaces the insights the rest of the product should bend around.

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Define

Insights become user journeys, information architecture, and a genuinely minimum MVP scope. Deciding what not to build is the most valuable output of this stage.

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Design and prototype

Wireframes to test structure, then high-fidelity design built on a component system, then an interactive prototype that behaves enough like the real product to put in front of users.

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Test, iterate and hand off

Usability testing catches the expensive mistakes while they're still cheap. Then engineering gets specs, tokens, and components — with our designers staying available through the build.

Digital Product Design

Our Digital Product Design Services

Product Discovery

Journey Mapping

Information Architecture

Product Prototyping

Usability Testing

MVP Design

Start where your problem is

Product Consulting

UX Enhancements and Iteration

Product Design Audit

UX/UI Design

Design Systems

App Development

User Research Agency

Benefits of Digital Product Design Services

Align strategy and design

Validate before you build

Deliver scalable, seamless products

Collaborative partnership

Results

Testimonial

In their words

Work

Digital Product Design Services

Carma

Found

Spriggy

Our Product Design Process

Discovery

Research

Define

Design and prototype

Test, iterate and hand off

All articles

FAQs

Digital Product Design Services

How we work

Projects

Fixed Scope

Discovery

Retainer

Design and Development

Go To Market

Fractional

Integrated

Advisory

Venture Investments

Project-based

Retainer-based

Co-Creation

Not sure which fits? Tell us where you're at and we'll shape the right engagement.

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