Part Time-Fractional

Starting at 
$6.5k
1 to 2.5 days a week
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FAQs

What is a design retainer?
A design retainer is an ongoing arrangement where UntilNow provides continuous design capability at an agreed level of capacity, rather than scoping each piece of work separately.
What is a project engagement?
A project engagement is design or brand work delivered against a defined scope, timeline, and set of deliverables. You agree what will be produced and by when, and we build to that brief.
What are fractional services?
Fractional services provide part-time access to senior professionals, such as strategy, product, or design experts, without the overhead of full-time hiring. They bring leadership, structure, and direction to your business when and where it’s needed most.
What is a venture partnership?
A venture partnership is an arrangement where UntilNow exchanges some or all of its fee for equity in your business, usually on a part cash, part equity basis. We invest our design capability in return for a stake in the outcome.
What’s included in your brand-building services?
We create brand strategy, naming, visual identity, messaging, and guidelines to ensure a cohesive brand experience.
Can you help with deciding what to design/build?
Yes. This is one of our core value adds. We have been there and done it multiple times. We can help you decide what is going to have the biggest impact at each stage of your journey.
What platforms do you focus on for audience growth?
We can tailor strategies for websites, social media, email marketing, and community engagement.
What technologies do you work with?
We specialise in modern frameworks like React, Next.js, and Webflow, among others.
Why should you choose UntilNow as your web design, branding, and UX/UI partner?
Because we bring strategy and execution together. Unlike other creative agencies, we partner with you from idea validation to launch, ensuring every step drives measurable growth.
How does AI automation improve operational efficiency?
By removing repetitive manual tasks, teams can focus on higher-impact work while AI handles workflows in the background.
Will the work look "AI"?
Not if it's done well. The reason most AI creative looks AI is generic prompting against generic models. We use custom style references, trained brand libraries, and human direction at every stage, so output reflects your brand system rather than the default aesthetic of whatever model produced it.
What is an ad creative agency?
An ad creative agency develops the concepts, visuals, copy, and production behind paid advertising — across channels like social, search, display, video, and out-of-home. UntilNow handles everything from single-asset briefs to integrated multi-channel campaigns.
What technologies does UntilNow use for Android app development?
We use Kotlin, Java, Flutter, and React Native, selecting the best tech stack based on your app’s performance, scalability, and design requirements.
What types of apps does UntilNow develop?
We develop native iOS and Android apps, hybrid apps, and responsive web apps tailored to your business goals.
How do you create a brand name that stands out?
We start with research to understand your brand, audience, and goals. Then we explore creative directions that balance strategy and originality.
What is brand strategy?
Brand strategy defines who you are as a business, who you serve, and what makes you different. It articulates your positioning, audience, value proposition, and the messaging architecture every team uses to talk about the company. Done well, it shapes product, marketing, and hiring decisions, not just the homepage.
What goes in a brand guidelines document?
A typical brand guidelines document covers brand strategy and positioning, logo system and usage rules, colour palette, typography, photography and illustration style, iconography, tone of voice, and worked application examples across web, social, print, and product. Larger systems also include motion, sub brand architecture, and governance frameworks.
What is brand positioning?
Brand positioning is your competitive stance. It defines the category you compete in, who you serve, what you offer that's genuinely different, and why that difference matters to your audience. It's the foundation that everything else, from messaging to product to marketing, gets built on top of.
What kinds of copywriting do you offer?
Brand messaging, web and landing page copy, editorial and long-form content, ad and performance copy, product marketing, email, and voice and tone systems.
What is a design system?
A design system is a shared set of foundations, components and guidelines — everything from colour and spacing tokens to production-ready components and usage docs — that helps designers and engineers ship consistent product faster.
What is digital product design?
Digital product design is the process of researching, designing, and testing digital products, like apps, websites, and platforms, to ensure they meet user needs and business goals.
What's included in report design?
Information architecture, structure, layout, typography, illustration where relevant, data visualisation, and production ready files for digital and print. Most engagements also include cover and section design, navigation, and content style for repeat publications. We can also handle photography, illustration commissioning, or art direction where the report needs custom imagery.
Do you write email copy?
We can. Many clients run email design and copywriting as a single engagement, with our writers handling subject lines, body copy, and lifecycle sequences. We can also design templates around your existing copy if you'd rather keep writing in house.
What is idea validation?
Idea validation is the process of testing and analysing your concept before launch to ensure it solves real problems and meets market demand.
What is custom illustration design?
Custom illustration design is original artwork created specifically for your brand — shaped around your tone, audience, and use cases rather than pulled from a generic stock library.
What is innovation strategy?
Innovation strategy is the work of deciding where a business should bet next, whether that's a new product, service, audience, or business model, and designing the path to validate and ship it. Done well, it produces clear priorities, validated concepts, and a roadmap with real momentum, not a deck that gets shelved.
What's the difference between positioning and messaging?
Positioning defines your competitive stance — what category you compete in, who you serve, and how you're different. Messaging translates that positioning into language your audiences respond to. Good messaging is grounded in clear positioning.
What types of motion design projects do you handle?
We create brand animations, explainer videos, 2D and 3D animations, product demos, UI motion design, and social media motion graphics.
When should we NOT use no-code?
No-code isn't right for everything. Products with complex custom logic, heavy transaction volume, strict data residency, or deeply specialised UX are usually better served by custom engineering. We'll tell you honestly when no-code is the wrong fit.
Do you handle dielines and production specs?
Yes. Production ready dielines, specs, and finish details are part of every packaging engagement. We design with production reality in mind from concept stage, so the finished pack reflects what was approved on screen, not a watered down version of it.
Can you write the deck content too?
Yes. Many engagements are content plus design from the start, with our writers working on narrative, copy, and structure alongside the visual design. We can also design around content you've already written, sharpening flow and hierarchy where the structure needs work.
What kinds of print design do you do?
Annual reports, research and impact reports, brochures, capability decks, books and editorial publications, environmental graphics and wayfinding, packaging, and event collateral. We also design print systems and templates for in-house teams producing recurring work.
How long until we see SEO results?
Technical fixes can show results in weeks. On-page optimisation typically moves rankings in 1–3 months. New content ranking for competitive terms usually takes 3–6 months. We set expectations and milestones at the start so you know what to expect.
What does UntilNow’s social media service include?
We offer full-service social media strategy, content creation, paid campaigns, community management, and performance reporting; all tailored to your brand.
What is a tone of voice?
A tone of voice is the distinctive personality and style your brand uses in all written and spoken communication. It covers word choice, sentence structure, rhythm, formality, and emotional register. A defined tone helps every writer on your team sound like one brand rather than many.
What does a UI/UX design service include?
It covers the entire process from user research and wireframing to interface design, prototyping, and usability testing.
How does UntilNow conduct user research?
We use a mix of qualitative and quantitative methods, including interviews, usability tests, surveys, and analytics, to understand user behaviour and motivations.
What’s included in a visual identity package?
Our packages include brand discovery, logo design, colour palette development, typography, and visual systems documentation.
What is Webflow, and why should I choose it over WordPress or Shopify?
Webflow is a no-code development platform that lets you design, build, and launch high-performing websites faster. It combines design flexibility with built-in CMS and hosting, reducing reliance on plugins and developers.
What is included in your website design services?
Our services cover everything from UX strategy and responsive design to development, integrations and SEO optimisation. We handle every step, from discovery to launch, ensuring clarity and consistency throughout.
What’s the difference between website design and website development?
Design focuses on look, feel, and user experience. Development brings that vision to life through code, integrations, and scalable systems that make the website work.
What technologies does UntilNow use for iOS app development?
We build iOS apps using Swift, SwiftUI, and modern development frameworks optimised for Apple’s ecosystem, supported by secure backend integrations.
How is this different from using ChatGPT, Midjourney, or other generic AI tools?
Generic tools generate generic results. They produce imagery that has no specific connection to your brand world, which means outputs from different team members rarely look like the same brand. We train and curate libraries built around your visual identity, with prompt frameworks and style references that keep generation consistent across users and use cases.
How long does an MVP take to build?
Most MVP engagements run 8 to 12 weeks from kickoff to launch. Tighter scopes built on no code can sometimes ship faster. Larger MVPs with custom code, complex integrations, or regulated requirements can extend to 14 to 16 weeks. We scope tightly against the bet you're trying to prove, not against feature wish lists.
Do I need a prototype or a wireframe?
Depends on the question. Wireframes work when you need to shape structure, navigation, or information architecture. Prototypes work when you need to test interactions, decisions, or user behaviour. The biggest mistake is building a high fidelity prototype to answer a structural question, or vice versa, both produce noise instead of clarity.
How long does a UX audit take?
A focused UX or UI audit typically runs 1 to 2 weeks. Comprehensive audits covering UX, UI, accessibility, performance, and journey analysis usually run 2 to 4 weeks. Larger product surfaces or enterprise platforms can extend further depending on scope.
What's the difference between translation and localisation?
Translation converts language. Localisation adapts the entire experience, including copy, design, UX patterns, content priorities, and technical setup, for a specific region or market. A translated site has the same content in a different language. A localised site reads as if it was made for that market in the first place.
What kinds of work suit a project?
Projects suit work that can be clearly scoped, such as a website, a brand identity, a design system, or a product build. They also suit focused discovery work like strategy, positioning, or innovation sprints.
What does a retainer cover?
Retainers cover continuous product design, including feature work, UI iteration, and design QA, as well as ongoing brand work such as campaign design, content systems, and brand evolution.
How are fractional services different from consulting?
Traditional consulting often provides external advice or reports. Fractional experts, on the other hand, embed directly into your organisation, working hands-on with your team to lead, implement, and deliver measurable outcomes.
How does the part cash, part equity model work?
Rather than billing the full fee, we agree a split between cash and equity. This preserves your cash while giving us a share in the value we help create. [VERIFY: confirm typical cash to equity split ranges]
What if I want to keep part of my brand and change the rest?
Not a problem. We can refine and modernise specific elements while maintaining the others
Do you design for web, mobile, or both?
We design for web apps, mobile apps, and multi-platform experiences. Whatever you need!
Do you offer content creation services?
Yes, we create branded content, from social media visuals to campaigns to long-form storytelling.
Can you integrate with an existing development team?
Yes! We collaborate with internal and external dev teams to ensure a smooth handoff.
How long does it usually take to design and build a website or app?
Timelines depend on project scope, but a typical website development project takes 6–10 weeks, while apps may take longer depending on complexity. We always start with clear milestones and regular updates.
Can AI automation integrate with my existing tools?
Yes, we integrate with leading CRMs, marketing platforms, and analytics tools for seamless automation.
How is this different from regular creative?
The brief, judgment, and quality bar are the same. The production pipeline is different. AI lets us produce more variants, faster turnarounds, and formats that were previously too expensive to try, particularly for localisation, lifecycle, performance creative, and high volume social. Hybrid workflows tend to outperform either traditional or AI only approaches on cost and creative range.
What kinds of ads do you produce?
Static social and display, motion graphics, short-form video, landing pages, out-of-home, and integrated campaigns. We can produce single assets or fully scaled creative systems with dozens of variants.
How long does it take to build an Android app?
Most projects range from 8 to 16 weeks, depending on complexity, features, and testing requirements.
How much does an app development project cost?
Every project is different. We scope based on your product vision, complexity, and timeline, offering transparent estimates before we begin.
What is the difference between naming a brand and naming a product?
A brand name defines your company identity, while a product name differentiates individual offerings within that brand ecosystem.
What's the difference between brand strategy and brand positioning?
Positioning is one piece of brand strategy. It defines your competitive stance, the category you compete in, who you serve, and how you're different. Brand strategy is the broader system that includes positioning plus audience definition, value proposition, messaging architecture, brand architecture, and activation guidance.
How long does a brand guidelines project take?
A focused brand book runs 4 to 6 weeks once the underlying identity is settled. Comprehensive guidelines covering strategy, voice, motion, and digital portal delivery typically run 8 to 12 weeks. Updates to existing guidelines can move faster depending on scope.
What's the difference between brand positioning and messaging?
Positioning is the strategic stance. Messaging is how you express that stance in language your audience responds to. Good messaging is grounded in clear positioning. Without positioning, messaging tends to drift into generic claims that could apply to any competitor in your category.
How do you approach brand voice?
We research your audience, competitors, and founders, then develop a voice framework — principles, dos and don'ts, and worked examples — your team can actually use.
How much does a design system project cost?
Costs vary based on scope, the number of components, and whether we're designing, coding, or both. At UntilNow, we scope every engagement to match your timeline, product surface area, and team maturity.
How much does a product design project cost?
Costs vary depending on complexity and scope. At UntilNow, we tailor every project to fit your timeline, budget, and strategic goals.
Can you design reports for annual, research, or impact use cases?
Yes. Annual reports, research reports, sustainability and impact reports, and benchmark studies are all part of the work. Each has different priorities (compliance, narrative, data weight, audience), so we approach scope and design accordingly rather than running one template across categories.
Which ESPs do you work with?
We design and build templates for the major ESPs, including Klaviyo, Mailchimp, HubSpot, and Customer.io. We can also work with custom transactional email systems where needed. The platform choice usually depends on your tech stack, audience volume, and lifecycle requirements.
What types of tests do you use to validate ideas?
We combine user interviews, ad campaigns, landing page testing, prototype validation, and A/B testing to gather real-world insights.
What kinds of illustration do you create?
Brand illustrations, editorial illustration, icon sets, character design, storyboards, infographics, data visualisation, and campaign artwork — in 2D, 3D, and hybrid styles.
How is this different from a strategy consulting firm?
Big consulting innovation engagements tend to be long, expensive, and theoretical. Our wedge is design and product fluency. We can run strategy and ship working prototypes inside the same engagement, which means concepts get tested with real users in weeks, not socialised through PowerPoint for quarters.
How long does a messaging project take?
Typical engagements run 6–10 weeks. Faster projects skip deep customer research; longer projects include research, competitor analysis, and enablement. Enterprise projects with multiple audiences can extend to 12–16 weeks.
Do you create motion graphics for websites and apps?
Yes. We specialise in UI and UX motion design that enhances usability and improves user experience in digital products.
Which platforms do you build on?
We work primarily in Webflow (marketing sites), Framer (high-fidelity marketing and prototypes), Bubble (web apps), Airtable and Softr (internal tools), and Zapier or Make for automation. Platform selection depends on the project.
Can you work with our existing manufacturer?
Yes. We design to your manufacturer's specs and constraints, working with their dielines, paper stocks, and finish capabilities. For brands that don't yet have a production partner, we can introduce trusted print and packaging partners who've worked alongside the studio.
Do you build PowerPoint or Keynote templates?
Both, plus Google Slides and Figma. We deliver in the tool your team needs to edit in. PowerPoint and Keynote remain the standard for sales and investor work. Figma is increasingly common for product and brand decks. Google Slides works well for collaborative, fast moving teams.
Do you manage print production?
Yes. We can design only, or take projects through to production with trusted print partners, including specs, dielines, paper stock selection, supplier coordination, and quality control. Most clients prefer the end to end approach because it removes a layer of risk.
Do you guarantee rankings?
No reputable SEO agency guarantees specific rankings — search algorithms are controlled by Google, not agencies. What we do guarantee is a transparent process, measurable improvements against baseline, and a focus on the metrics that correlate with revenue.
Which social platforms do you specialise in?
We create and manage campaigns across Meta, TikTok, LinkedIn, and YouTube, adapting tone and format to each audience.
How is tone of voice different from brand voice?
Brand voice is your brand's core personality — it stays constant. Tone is how that voice flexes by context: more upbeat in a launch email, more measured in a legal notice, more empathetic in customer support. We define both the underlying voice and the tonal range.
How long does a UI/UX design project take?
Timelines vary, but most small-to-medium projects take between four to eight weeks, depending on complexity and deliverables.
What methods do you use to gather user insights?
Depending on the project, we may use in-depth interviews, journey mapping, A/B testing, card sorting, and UX audits to build a full picture of user experience.
How long does the visual identity process take?
Most projects take 6–10 weeks, depending on scope and the number of deliverables.
Can you convert my existing website or Figma design to Webflow?
Yes. We regularly convert existing sites and Figma prototypes into fully responsive, CMS-powered Webflow builds that are easy to manage and update.
Do you design Webflow or Shopify websites?
Yes. We specialise in Webflow, Shopify and CMS-based website design, tailoring each platform to your goals, budget and growth plans.
How long does it take to develop a website?
Typical timelines range from four to twelve weeks, depending on complexity, integrations, and content needs. We provide a detailed roadmap at project kickoff.
Do you build apps for both iPhone and iPad?
Yes. We design responsive and adaptive iOS apps optimised for all Apple devices, including iPhone, iPad, and Apple Watch.
Who owns the images?
You do. We design AI image library engagements so the brand owns the trained references, the curated outputs, and the prompt frameworks. We document model use, training data, and any third party tools involved, so the library is defensible and portable.
Should we build no code or code?
Depends on the product. No code wins when the product is mostly content, simple workflows, marketing automation, or standard SaaS patterns. Code wins when there's complex custom logic, heavy transaction volume, strict data residency, or specialised UX. We help you make the call based on the product, the bet, and how you want to evolve it post MVP.
How long does a high fidelity prototype take?
A focused interactive Figma prototype typically takes 1 to 2 weeks. Larger prototypes covering multiple flows, complex states, or paired with user testing usually run 3 to 4 weeks. Concept validation sprints with prototype plus user testing rounds typically run 2 to 4 weeks end to end.
What deliverables do we get?
A prioritised audit report covering findings, recommendations, and rationale, organised by impact and effort. Most audits also include annotated screenshots, journey maps, and where useful, sample redesigns of the highest impact recommendations. Findings are scoped tightly enough that your team can ship them without further design work.
Do you handle the technical SEO side?
Yes. Hreflang implementation, regional URL structures, multi region CMS architecture, and search visibility setup are core parts of how we approach localisation. Skipping the technical foundations is the most common reason localised sites underperform in search, so we build them in from day one.
What is the difference between a fixed scope project and a discovery project?
A fixed scope project has defined deliverables and a set timeline locked in upfront, ideal when you know exactly what you need. A discovery project is more exploratory, where the answer emerges through research and iteration rather than a finished brief.
How is a retainer different from a project?
A project delivers a defined outcome and ends. A retainer gives you an ongoing partner and a steady flow of work as your priorities change week to week.
Who are fractional engagements best suited for?
They’re ideal for businesses in transition or growth stages, companies launching new products, entering new markets, or rethinking strategy and operations.
What does it mean for UntilNow to be the design cofounder?
In select cases we take on the design cofounder role, owning the design and product function of a new venture from the ground up rather than working as an external supplier.
How long does the branding process take?
Most branding projects take 6–8 weeks, depending on scope and complexity.
How do you ensure great user experience (UX)?
We conduct user research, usability testing, and iterative design to optimise user journeys.

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